How can I be sure you don't sell fakes? - PlayBlue Blog

In the world of online shopping, "too good to be true" often is. We know that when you're buying something as intimate as a sex toy, the fear of receiving a cheap, potentially unsafe counterfeit is a major concern.

At PlayBlue, we don't just ask for your trust; we've spent the last 15 years earning it. Here is how we guarantee that every single item that leaves our warehouse in Tallaght is 100% authentic.

1. 15 Years of Irish Heritage

We aren’t a faceless international corporation or a "here today, gone tomorrow" marketplace seller. We’ve been part of the Irish landscape for a decade and a half. From our early days in Kilkenny to our flagship presence in Dublin, we have grown alongside our customers. You don’t survive 15 years in this industry in Ireland without a rock-solid reputation for honesty.

We stock everything we sell in our Tallaght warehouse. We don't do drop shipping or third-party selling. We are 100% Irish and Ireland based.

2. We Cut Out the Middleman (and the Risk)

The biggest entry point for fakes in the industry is through "third-party wholesalers" or "liquidators." These are companies that buy bulk stock from unknown sources and flip them to retailers.

At PlayBlue, we have a strict "No Third-Party" policy.

• We buy directly from the manufacturers (like Satisfyer, Rocks Off, Fun Factory or SilexD).

• Or, we buy from official, authorised EU distributors appointed by the brands.

This "closed-loop" supply chain means we know exactly where every sex toy has been from the moment it left the factory until it arrives at your door.

We get offered liquidation stock all the time and even if it was free we'd never take it. Our reputation is the most valuable thing we have.

3. Thousands of Independent Reviews

Don't just take our word for it—take the word of your fellow shoppers. We use independent review platforms like Trustpilot and Judge.me where we have amassed thousands of reviews.

Because these platforms are independent, we can't edit, hide, or delete the feedback. This total transparency acts as a mirror to our service. If we were selling fakes, the world would know about it very quickly. Our high rating is a testament to the quality of the genuine products we provide.

4. Why Authenticity Matters

A "fake" isn't just a disappointment; it can be a health hazard. Genuine brands use body-safe, medical-grade silicone and rigorously tested electronics. Counterfeits often use porous plastics (which trap bacteria) and cheap batteries that can overheat. By sticking to official channels, we ensure your safety and your pleasure are never compromised.

The PlayBlue Guarantee: When you shop with us, you are getting the real deal, backed by Irish customer support and 15 years of industry expertise.