There are hundreds of reasons I could give you to shop at PlayBlue but I'll only give you a few.
We run an incredibly lean operation and we source the best products at the lowest prices so we can offer you the lowest prices. We do not drop ship and deal with a wide range of wholesalers and direct with manufacturers to haggle the best products and prices we can.
Also being the biggest online sex toy retailer in the country our scale gives us the ability to get our products in at a discount which of course we pass directly onto our customers.
We are in total control of our entire operation and in this way we can ensure that the products we supply are sourced at the lowest price with no middle man overhead. We constantly review our prices but we don't sell below cost we are in this game for the long haul and want to build a relationship with our customers.
We also don't really do sales because we price our products as low as they can be all the time, the only time we ever have a sale on a product is if we are discontinuing a product or we ordered too much and don't have the room to stock it.
We are in this for the long-term with 17 years industry experience we know our only value is in the customers we have. We want you to become regular customers with a brand like PlayBlue you can trust. So no gimmicks or tricks we just pared our expenses to the bone to offer the lowest prices we can. We can't really say fairer then that can we?
We offer Free next day courier shipping to the whole island of Ireland, all 32 counties. We even offer same day dispatch if you order before 4pm.
Look if you order at say 3:30pm you will have it the next day, we really can't ship it to you faster. Our free shipping is for orders of €20 or more. Just spend €20 and you get your products shipped free the next day on 98% of our products.
If we don't have a product you ordered in stock it will take a couple of days longer but we carry all the popular lines and more then likely we will have your products. We ship 98% of order next day. Can't really say fairer then that, can we? Learn More
Northern Ireland - Our next day free delivery applies to Northern Ireland too. Order today and you can play tomorrow!
We are the only sex shop in Ireland that is giving away sex toys for free.
When you place an order with PlayBlue and the order is €30 or more we will throw in a free gift. We have a During checkout if you qualify you will automatically have a mystery free gift added to your basket at no extra charge.
We can only do this on orders over a certain value. This is just another way that we try to reward our loyal customers and make sure they are getting the best value sex toy shopping in Ireland.
We will be changing the free gifts on a regular basis too to make sure you can get something new with each order. Learn More
Our range is constantly growing and we now stock over 3,000 products and will probably have over 5,000 by the end of the year.
We have a custom built stock room system to ensure we process all orders correct first time every time and it has plenty of scope to allows us to grow.
Unlike nearly all other Irish online sex shops the vast majority of our products are also in stock and available for same day dispatch. We don't have these silly 5-10 working day delivery nonsense. Also of course being based in Ireland we can offer next day delivery which foreign operations never can.
If you think there is something we don't stock that you would like to order or discuss why not call us or email us to let us know, we are sure to be able to get it for you. But check back regularly as new lines are being added on a weekly basis.
We are based in Kilkenny and are 100% Irish Owned and Run. We also opened our first bricks and mortar sex shop in January 2013 when we brought an existing shop in Kilkenny called Scandalous.
Being Irish is great but unless we're competitive with our pricing and delivery it means nothing. Luckily we excel (even if we are a little bias). Being based in Ireland offers a few advantages like when we dispatch you'll have it the following day also you can trust we actually exist as we have an address you can call into. Even ordering from Northern Ireland we will still deliver next day as our courier operates across the whole island of Ireland.
Another big advantage of being Irish is that Ireland is a primary focus of ours. We focus totally on supporting and ensuring our Irish and Northern Irish customers are 100% satisfied. This ensures we will make sure that our customer service, delivery, prices, product range and everything else is right for Ireland. Learn More
We are all about customer satisfaction and we will not be happy unless we exceed your expectations. If you have any question or problem or gripe or worry or special request we ask you to email us or ring us and if it is humanly possible we'll do it. We really do believe in the age old mantra the "Customer is always right"
PlayBlue operates in a small market and to survive and thrive we really need to look after our customer base because especially in the world of online social networks we can't afford to besmirch our good name. We pride ourselves on our relationship with our customers and would love the chance to prove how good we can be to you. Learn More
You are our customers and you are the only value we have in the business, we will never doing anything to jeopardise that. The only personal details we ever ask you for is your email address, mobile number (for the courier) and your address, that's it. We will never and I mean never sell them to anyone or use them outside of processing your orders.
We use global payment providers for payments so we don't store your credit card details or ever even have access to them as our payments are all hosted off site, as we believe it's really none of our business. We are in the business of building trust and relationships with customers and your privacy and security are paramount to us.
The small amount of personal details we collect are 100% secure with us and are only stored as long as we need them. If you have any concerns about ordering online we are happy to process orders over the phone or in person in our retail outlet in Kilkenny.
We don't go with any messing when it comes to returns there are no unfair conditions or 14 day limits etc. If you have a problem of any type just call us or email us and we'll do whatever we need to do to make it right.
Obviously there are some basic conditions to do with hygiene and our ability to resell items. We can not accept returns on cloths or lingerie due to obvious hygiene issues and we can also not accept returns for unwanted used/opened products. There are some products designed to only be used once or a couple of times so these are also obviously not suitable for returns.
Finally for returns we will need all original packaging intact for us to return to the manufacturer. For full details of our returns policy you can click here.
We double and triple pack all orders so much so that about 30% of orders we ship go to work addresses. There is no indication on the outside of the package what it contains or who it is from. Not even the courier will know its contents.
Your Credit Card or Bank Statement from PlayBlue will read 'PB Tech Ltd' to ensure your absolute billing discretion too.
To see how we pack our orders you can checkout the packaging video on the shipping page.
Why not give us a call or drop us an email with your specific question/concerns and we'll do our best to make you feel comfortable enough to give us a go. Full contact details are available here.