Contact us at PlayBlue
We love talking to our customers so please don't hesitate to ask us any question or just drop us a line to tell us how we're doing. At PlayBlue we really are all about the customer and are here to try and help you get the best shopping experience we can.
Got a Quick Question?
We are available to talk on (01) 462-4863 during business hours. You can of course email us at support@playblue.ie and we respond usually within minutes on during business hours too.
Waiting for a Delivery
What it hasn’t arrived yet! Someone will be whipped for this. Problem is working at PlayBlue they might enjoy it!
First off really sorry your order hasn't arrived yet, this is not how we do business. The first and best place to check is the shipping email as it will have the tracking details (unless it shipped Standard Post). Of course you can just call us or email us and we'll find out what is going on. Please include the order number on the email so we can help you straight away.
We have more detailed help on finding out what happened to you order and the steps to take to get it here.
Email :- support@playblue.ie
Phone :- +353 (01) 462-4863
Customer Support / Returns
If you want to talk to one of our helpful support staff about a product or order or want to organise a return please do, don't worry we don't bite unless we're asked really nicely. We are here to help.
Our primary focus is to create the best online sex shop with the most satisfied customers. So if you have any issue please calls us or email us and we'll be right on it.
Email :- support@playblue.ie
Phone :- +353 (01) 462-4863
Feedback
If you just want to tell us what a good job we're doing and how happy you are, we'd love to hear it. More importantly if we've disappointed you in some way or you think there is something we could improve on please tell us, it'd help us alot and we'd really appreciate it.
We can promise that we really do act on suggestions and comments as our customers are what drives us to constantly improve and do better. We really believe in PlayBlue and want to remain the best online sex store out there.
Email :- support@playblue.ie
Phone :- +353 (01) 462-4863
Media & Press
Is you have any queries or questions relation to public relation or from the media please visit our Media Page for full details.
Email :- media@playblue.ie
Phone :- +353 (01) 462-4863
Are we Legit?
This is a common fear about people using the internet especially when it comes to shopping for sex toys, so we wanted to address it here to help you feel more comfortable with our bona fide's
We're Irish, we have a large walk in adult shop in Tallaght (see our address below you can visit us we're open). We pay all the National Taxes, let's not get talking about taxes and just move on shall we... our VAT number is IE9830529F (check it EU Vat Check). Finally our Company number is 512997.
We also hold the Trademark on our name PlayBlue™ and can be checked on the government trademark website see PlayBlue Trademark Our trademark registration number is 265455
We will never sell anything illegal, we also will never sell anything related to Teenagers or Children. Even if a product has the word Teen or Child in the description we won't sell it, if you're in the market for that kind of thing you are at the wrong shop.
If you are still in any doubt call us up and talk to us we'd love to here from you, better still why not pop in to our shop in Tallaght.
Email :- support@playblue.ie
Phone :- +353 (01) 462-4863
Visit Us
We have a large store in Tallaght Dublin with even more products in stock and the same great service and prices you'd expect from PlayBlue.
Click for full details on our Tallaght store
Want to Write Us
How very traditional of you and we love receiving mail just once they are for "Bill". So if you have something to say about PlayBlue or an order you placed or a piece of advice write away. By the way my birthday is the 23rd of September for any birthday cards.
Our address is:- PlayBlue Ltd, Unit 4 Tuansgate, Belgard Sq East, Tallaght, D24 AW28