Where is my delivery?
Where is my Delivery?
Unlike most Irish online sex shops we actually have a warehouse and stock our items. We ship the majority of our orders with the same day dispatch for next day courier delivery.
Over 98% (as of Jan 2022) of our orders dispatch same or next day. But we do accept that the odd time there are problems which no matter who's fault it is, is our responsibility.
Here are the best steps to follow if you want to check on your delivery.
1. Check the Shipping Email
Depending on the delivery method chosen during checkout you will have a tracking code link on your dispatch email. When we ship your order we include a tracking link in the dispatch email and this records the progress of your order through the courier delivery system.
If you check it straight away after we ship it might not have been picked up by the courier yet and might not have any tracking information. But once the courier arrives they scan the parcels and the tracking should be shown.
We use An Post as our main courier and GRAB for Dublin orders. If they arrive and you are not there they will try to contact you and leave a calling card with contact details. Alternatively you can contact the courier directly to organise the shipment to be delivered.
Also we can't ship without an Eircode or Postcode so you may have been contacted looking for these. We usually update orders ourselves with the Eircode but sometimes we can't find it so need to ask.
2. If you choose In-Store Pickup
We will pack this order same day unless it was placed after hours. You should receive an email or SMS once it is packed and ready to be collected. This option is the quickest as we usually pack them within the hour during business hours.
If you have not received shipping notification within 24 hours please contact us as we might have the wrong mobile number for you.
3. Am I just a little too excited?
Maybe we just haven't had a chance to get it to you yet. Just so we are 100% clear how our delivery works.
For Dublin
Orders before 12:30pm and your order will be attempted delivery same day between 3pm and 9pm. Order after 12:30pm and it will be attempted delivery the following day.
For the Rest of Ireland and Northern Ireland
All orders before 4pm on a business day will be picked up that day by the courier and will be delivered the next business day.
Orders after 4pm will be collected the next business day and delivered the following day. Our courier doesn't pickup or deliver on weekends or bank holidays.
Ok?
A few examples might make it easier. This is for order outside of Dublin.
| Order Placed | Courier Pickup | Expected Delivery |
| Monday before 4pm | Monday | Tuesday |
| Monday after 4pm | Tuesday | Wednesday |
| Tuesday before 4pm | Tuesday | Wednesday |
| Thursday before 4pm | Thursday | Friday |
| Thursday after 4pm | Friday | Monday |
| Friday before 4pm | Friday | Monday* |
| Friday after 4pm | Monday | Tuesday |
| Saturday or Sunday | Monday | Tuesday |
NB:- No pickups or deliveries on bank holidays.
* An Post they may deliver Saturday but there is no guarantee of this.
For Orders with a Dublin Eircode
| Order Placed | Courier Pickup | Expected Delivery |
| Monday before 12:30pm | Monday | Monday |
| Friday at 8pm | Saturday | Saturday |
| Sunday at 11am | Sunday | Sunday |