Experience Counts - Loads can go wrong - PlayBlue Blog

Buying sex toys is not like buying a tin of beans or a cylinder of gas. You need to have confidence and trust that the seller (PlayBlue) is discreet professional and knows what it is doing. To be honest loads can go wrong. Let us talk about a few of the possible nightmares.

Cheap knockoffs

Buying online realistically is based on price and pictures we all understand that. In reality online purchasing is all about trust. Anyone can throw up a picture and a fantastic price on a website. You need to know who they are and have they the record to actually deliver. There are tons of cheap, often unsafe knockoffs out there and you really have no way to verify what you are going to get. 

PlayBlue has been at this for 14+ years and built up a reputation of delivering in Ireland. We only deal with the official distributors or direct with the manufacturers to ensure we only sell original products. We NEVER deal with middle men. If you see someone selling a Fleshlight for €30 it is a knockoff guaranteed.

Discreet Delivery is Everything

We could do everything right, original products, cheap prices, fast delivery but if it arrives loose in a plastic baggy it leaves a very sour taste. Payment discretion and delivery discretion are paramount as well as an understanding that we are dealing with intimate private products and a customers trust is so precious. 

PlayBlue double and sometimes triple pack our orders. We wrap every order in strong weather proof mailers and all labels have no indication of the contents or who has sent them. We ship a huge percentage of orders to business addresses without problem. Check out our delivery process.

Hidden Costs & Lies

A pet hate for me is when a  Irish .ie website is actually based in Eastern Europe or China and delivery takes ages and costs a fortune. Others telling you delivery is Next Day but takes a week or dropshippers claiming to have a local warehouse when in reality they are just middle men. Then Returns being impossible in reality. It is becoming that you can just trust nothing.

PlayBlue has always prided ourselves on being honest brokers. We firmly believe in “Fair’s Fair”. We honestly want you to have a great experience. If you have an issue we want to help fix it. We have a warehouse in Dublin behind our store in Tallaght (come visit us) and we deliver over 90% of orders on the same or next business day. We've been treating Irish customers right for 14 years because it's a small market and well it just the right thing to do.

Experience - Leads to Fine tuning

We have delivered more sex toy orders then all the other Irish websites combined. We have seen loads of website retailers come and go and I'm sure we will see loads more. When we started we tried our best and thought we really knew what we were doing. We didn’t, we made loads of mistakes and the systems and processes we have now are under constant review and change and have taken years to get right. This constant improvement can only be learnt with experience and trying to improve constantly.

Quick buck merchants will never do this they constantly try to cut corners and take short cuts.

Please take the time to ensure the company you purchase with has a record of delivering and the experience to do it right.

You'll notice everyone has titles like "Irelands Best Sex Shop" or "Irelands Biggest Sex Shop". Just check out the reality is all I'm saying?

Do they have years of blog posts or help guides?

Have they got a real address in Ireland?

Have they got a real returns and deliveries page?

Can you actually contact them? 

You really don’t want a situation where your delivery of a 10” Dildo arrives in a flimsy plastic bag and the courier opens the door with a snigger on his face as he hands it over to your mother while you're at work. The cowboy traders won’t care.

 

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